Privacy Policy

1. Acceptance of Terms

By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access our Services.

‍2. Changes to Terms

We reserve the right to update or modify these Terms at any time. We will notify you of significant changes by [method of notification, e.g., email, website notice]. Your continued use of the Service after such modifications constitute your acknowledgment and acceptance of the modified Terms.

3. User Accounts

‍3.1. You may need to create a user account to access certain features of the Service. You are responsible for maintaining the confidentiality of your account information and password.3.2. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate and current.

‍4. User Conduct

‍4.1. You agree not to use the Service for any unlawful purpose or in any way that may violate these Terms or applicable laws.4.2. You are responsible for your interactions with other users of the Service.

‍5. Intellectual Property

‍5.1. The content provided through the Service, including text, graphics, images, trademarks, logos, and software, is owned by or licensed to the Company and is protected by intellectual property laws.5.2. You may not reproduce, distribute, modify, create derivative works of, publicly display, or commercially exploit any content from the Service without our prior written consent.

‍6. PrivacyLast Updated: 2025

Onyx Moving (“we,” “us,” or “our”) operates the website onyx-moving.com. We are committed to protecting your privacy and safeguarding your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services.


Information We Collect

We may collect personal information that you voluntarily provide, including:

First and last name

Email address

Phone number

Physical address (pickup, delivery, or billing address)

We collect this information when you:

Request a quote

Fill out a contact form

Schedule or inquire about a move

Communicate with us via phone, text message, email, or website forms


How We Use Your Information

We use the information we collect to:

Provide moving services and price estimates

Communicate with you regarding your inquiry or scheduled move

Send confirmations, updates, or service-related messages

Respond to customer support requests

Improve our website, marketing, and customer experience

We do not sell your personal information.


SMS / Text Message Communications

By providing your phone number and submitting a form on our website or communicating with us, you consent to receive SMS or text messages from Onyx Moving related to:

Quotes and service inquiries

Scheduling and appointment confirmations

Service updates or follow-ups

Message frequency may vary.
Message and data rates may apply.

You may opt out of text messages at any time by replying “STOP” to any message. For assistance, reply “HELP” or contact us directly.

Your consent to receive SMS messages is not a condition of purchase.


Sharing Your Information

We may share your information only in the following cases:

Service providers: Trusted third-party vendors who help us operate our business (such as CRM systems, communication tools, or payment processors)

Legal obligations: When required by law or to protect our legal rights, safety, or property

All third parties are required to maintain the confidentiality of your information.


California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA).

Your Rights Include:

The right to know what personal information we collect, use, or disclose

The right to request access to your personal information

The right to request deletion of your personal information

The right to opt out of the sale of personal information (we do not sell data)

The right to non-discrimination for exercising your privacy rights

Categories of Personal Information Collected

Identifiers (name, phone number, email, address)

Customer records related to services requested

How to Exercise Your Rights

You may submit a request by contacting us using the information below. We may verify your identity before fulfilling your request.


Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance functionality and user experience. You can disable cookies through your browser settings, but some features may not function properly.


Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no online transmission or storage system can be guaranteed to be 100% secure.


Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.


Children’s Privacy

Onyx Moving does not knowingly collect personal information from children under the age of 13. If such information is discovered, we will delete it promptly.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.


Contact Us

If you have questions about this Privacy Policy or your privacy rights, please contact us:

Onyx Moving
Website: https://onyx-moving.com
Email
: onyxoncallservices.com
Phone: 909 (434) - 3621

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Copyright 2025. Onyx Moving. All Rights Reserved